Monthly Archives: June 2013

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June Is Cataract Awareness Month

CHICAGO (May 22, 2013) – There are currently more than 24 million Americans age 40 and older who have cataract, according to the Vision Problems in the U.S. report from…

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Celebrity Sightings: Baz Luhrmann and All That Jazz

America’s infatuation with the Roaring Twenties continues! There couldn’t have been a better time for last weekend’s Jazz Age Lawn Party on historic Governors Island. This bi-annual outdoor event, held…

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Customer Service Showcase: Leila Banks

Introducing this month’s star, Leila Banks! Leila Banks knows customer service like the back of her hand. At age 16, she began working in retail and eventually worked her way…

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In the Eye of the Beholder

“Good visual merchandising is a mix of art, inspiration and science. While great visual can sell lousy product, poor visuals can do nothing for great merchandise.” – Paco Underhill, author…

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Intern Musings: Making the Most of Your Summer Internship

It’s that time of the year again. The cover letters have been written. The resumes have been sent. The interviews are complete, and you finally snagged that summer internship –…

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Celebrity Sightings: Tortoise Time

It was a starry night at last week’s Summer Party on the High Line as handfuls of A-list celebs gathered for the annual fundraising event. This year’s carnival-themed celebration –…

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Happy Father’s Day!

“Fatherhood is pretending the present you love most is soap-on-a-rope.” – Bill Cosby My kids and I were recently shopping for Father’s Day gifts for my husband and father in…

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VisionWeb: 3 Things Every Practice Should Know About Electronic Claims Filing

For the longest time, eyecare practices have gotten used to the routine of collecting patient information and then mailing in claims, one-by-one. Smart practices have noticed the huge amount of…

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VisionMonday: The ‘WOW’ Warranty Gives Your Patients Peace of Mind While Also Generating Revenue

This post comes to us from VisionMonday. By Jay Binkowitz and Evan Kestenbaum, MBA What does great customer service really mean to you and how does the culture of your…