Tag Archives: business

summerintern2013

Intern Musings: Making the Most of Your Summer Internship

It’s that time of the year again. The cover letters have been written. The resumes have been sent. The interviews are complete, and you finally snagged that summer internship –…

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Best-selling Customer Service Book “Who’s Your Gladys?” Celebrates Paperback Release

Best-selling customer service book “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan,” is now available in paperback! In case you missed its debut, “Who’s Your…

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Intern Musings: Saying Yes

“Coming from a place of yes is about getting right down to business. It’s active, not passive. Yes gives you something to do: a mission, a purpose, a goal.”  …

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Intern Musings: What Super Bowl Ads Teach Us About Small Biz Marketing

For advertising lovers like myself, there is no day we anticipate more than the Super Bowl. I was especially pumped for this year’s crop of ads after learning 30-second spots…

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Time Management Tips for the Small Business Owner

Thomas Edison put it best: “Time is really the only capital that any human being has, and the only thing he can’t afford to lose.” As a small business owner,…

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Relationship Resolution

The first month of 2013 is nearly behind us…as are most of the resolutions made only weeks ago. In fact, four out of five people who make New Year’s resolutions…

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The Value of Word of Mouth

In a recent study, small businesses ranked word of mouth as their most important marketing technique. These days, word of mouth isn’t limited to just oral communication; with the abundance of business…

internMusingsProductivity

Intern Musings: Habits for a Productive Work Week

It’s no secret that the things you do outside of the office affect your productivity when you’re at work. Below are a few things that have helped me stay on…