Tag Archives: company

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Customer Service Showcase: Leila Banks

Introducing this month’s star, Leila Banks! Leila Banks knows customer service like the back of her hand. At age 16, she began working in retail and eventually worked her way…

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Customer Service Showcase: Veronica Brandel

Introducing this month’s Customer Service star, Veronica Brandel!  Customer service is not what it used to be. Just ask Veronica Brandel, a Customer Care associate who has been with ClearVision…

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Best-selling Customer Service Book “Who’s Your Gladys?” Celebrates Paperback Release

Best-selling customer service book “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan,” is now available in paperback! In case you missed its debut, “Who’s Your…

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“Buy Local” Campaigns Boost Small Businesses

Small businesses are not a small part of our economy, that’s for sure. Did you know local businesses provide more income, jobs, and taxes for communities than large retail chains?…

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Relationship Resolution

The first month of 2013 is nearly behind us…as are most of the resolutions made only weeks ago. In fact, four out of five people who make New Year’s resolutions…